| Q1. |
What is web hosting?
|
| A. |
Web hosting is a
technology service that allows you to post information on computers
with permanent connections to the Internet, so people can access
your information anytime, from computer with a Web browser. |
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| Q2. |
Why
do I need a website? |
| A. |
If you have information that you want to share with other people, there's no better way to do it than with a website. From individuals that are passionate about a favorite hobby, to businesses that want to sell products and services to a world-wide audience, the Web has changed the way we communicate. In today's market, people are more likely to look for your business on Google than in the Yellow Pages. Can you afford to NOT have a website? |
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| Q3. |
How
can I get a web address? |
| A. |
You can register
your web address, also known as your DOMAIN, through a Domain
Registrar, like Network Solutions. Domain registrars maintain
directories that allow your domain to be associated with an IP
address, used to route data over the Internet. Domains can be
registered for up to 10 years. Our Online Basics and Online Marketing
Suite packages include a free 1 year registration for your domain. |
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| Q4. |
How
can I get a web address?How can I get personalized e-mail
for my business or myself? |
| A. |
Your hosting account includes e-mail, so once you register a domain and sign up for a hosting plan, you're all set. |
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| Q5. |
What
is data transfer or bandwidth? |
| A. |
Data transfer is a KB count of all information transferred in and out of your account, including your website files, e-mail, and FTP. |
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| Q6. |
What
is e-commerce? |
| A. |
E-commerce refers to a collection of Web-based programs and services to allow you to sell products and services directly from your website, and process payments in real time. |
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| Q7. |
Do
I need special software to create a website? |
| A. |
While many people prefer to use special programs like Microsoft Front Page to create their site, it's not a requirement. Our Site Builder can quickly and easily create your site from over 200 professional templates. Customize a site that fits your needs, and publish it with a click of your mouse. |
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| Q8. |
What
are Ours.com's DNS (domain name server) names? |
| A. |
Primary: NS1.A30.com
216.31.186.15
Secondary: NS2.A30.com
216.31.186.20
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| Q9. |
How
do I check to see if a domain name is available? |
| A. |
Use our domain search
tool. Click here |
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| Q10. |
How
do I check to see if a domain name is available?Which domain
name extensions can you register for me? |
| A. |
Ours.com can register .com, .org, .net, .biz and .info domain names. If you require a domain name with a different extension, including international domains, you can still host your site with Ours.com, but you will need to register your domain with a registrar who supports your particular extension. |
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| Q11. |
How
much do you charge for domain names? |
| A. |
Ours.com partners
with leading domain registrars so that we can offer our customers
the lowest possible price on registering their domain. For pricing
information, Click here. |
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| Q12. |
Is
there a limit to the length of my domain name? |
| A. |
Domain names can be up to 67 alphanumeric characters and hyphens. This includes the .com, .net, .org, etc. extension. In addition, domain names cannot begin or end with a hyphen and .biz and .info domain names must have at least four characters (not including the extension). |
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| Q13. |
How
do I register an international domain name? (e.g., .uk, .ca,
.br, etc.) |
| A. |
We host many international websites, but we cannot register international domains at this time. Please register your domain with a registrar that operates within your country. Once the registration process is complete, you can easily transfer your international domain to Ours.com. |
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| Q14. |
What
if I already have a domain name? Can I transfer it to Ours.com? |
| A. |
Yes, you can transfer any domain name to Ours.com's system. This does not mean you are transferring ownership to us, but only that you are transferring your domain server name (DNS) to point to Ours.com's servers. |
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| Q15. |
Is
there a fee for domain transfer? |
| A. |
No, all domain transfers are free, regardless of the extension. |